Maximizer Cloud - June 2023.6

Maximizer Cloud 2023.6 Release Notes

Base Edition

Quick Search update for Address Book entries

As you type your search text; the matching Address Book entries will be displayed in a dropdown. These entries are sorted by their last contacted dates. Clicking on an entry in the dropdown will add it to the current Address Book entry list.

The dropdown will display the top 10 most recently contacted entries. If there are more matching entries; a button labeled "Replace Address Book list with all search results" will appear in the dropdown. Clicking on this button will retrieve all the entries and replace the Address Book entry list with the search results.

Sales Leader Edition

Updates to Sales Intelligence

Revenue Type Filter

This new 'Revenue Type' filter; this provides the users a better understanding of how the revenue of their company is being distributed across different revenue types. This filter can be found in the Sales Manager; Sales Reps; Sales Forecast and Sales Overview dashboards.

Updates to the Date Filter

The date filter has been restored to have a granularity of months; quarters; and years. We provide the following options:

• This
• Next
• Last 

Changes in the Sales Management Report

This dashboard has been updated with the following changes:

1. The Quota widget by team has been removed. This is due to the fact that the new Targets module does not allow users to set targets by Teams. All users would end up seeing this dashbard with no data at all.
2. The space from the old Quota widget has been replaced with 2 widgets:
   1. The Sales Funnel
   2. A table of Open Opportunities by Owner

3. The total amount of each stage has been added.

New Sales Targets dashboard

We are excited to announce the release of our new Sales Targets dashboard; designed specifically for Sales Leaders and Sales Reps to help track and monitor their sales performance. With this new feature; users will be able to track a variety of key performance indicators (KPIs) to help them better understand their sales reps' performance and make data-driven decisions.  

Here are some of the KPIs that will be tracked:  

• Total number of Opportunities created: See how many opportunities have been created within a certain time period. 
• Average Opportunity Value: Understand the average value of your opportunities to help you better forecast your sales pipeline.
• Win rate (percentage of opportunities won): Track the percentage of opportunities won to help you identify areas for improvement. 
• Sales cycle length: Understand how long it takes to close a deal to help you identify bottlenecks in your sales process. 
• Sales Velocity: Sales velocity is the measurement of how quickly opportunities move through your pipeline and generate revenue. 
• Number of appointments scheduled vs Target: See how many appointments have been scheduled compared to your target to help you identify areas for improvement. 
• Number of tasks done vs Target: Track the number of tasks that have been completed compared to your target to help you stay on top of your sales activities. 
• Number of emails sent vs Target: See how many emails have been sent compared to your target to help you understand your email outreach efforts. 
• Number of SMS sent vs Target: Track the number of SMS messages that have been sent compared to your target to help you understand your SMS outreach efforts. 
• Number of calls made vs Target: See how many calls have been made compared to your target to help you understand your calling efforts. 
• Number of chats made vs Target: Track the number of chat messages that have been sent compared to your target to help you understand your chat outreach efforts. 
• Activity Leaderboard: Track how each team member is performing in various activities; helping you identify top performers. These KPIs will be displayed in a clear and user-friendly interface; allowing Sales Leaders and Sales Reps to easily track their progress and identify areas for improvement. With this new feature; users can make data-driven decisions; leading to increased sales productivity and revenue.  

These KPIs will be displayed in a clear and user-friendly interface; allowing Sales Leaders and Sales Reps to easily track their progress and identify areas for improvement. With this new feature; users can make data-driven decisions; leading to increased sales productivity and revenue. 

The design of the Sales Targets dashboard will focus on data. Further UI enhancements and updates will follow in two months.

Widgets based on Opportunities:  

All opportunity indicators will be split in the 1st row of the dashboard (as shown in the image below).

Here are the details of each KPI and how they are calculated:

Example of Sales Velocity:  

Let’s say a Sales Leader has 50 opportunities; an average win rate of 25%; an average deal size of $10;000; and a sales cycle that typically lasts 60 days. Here’s how you could use the formula to determine sales velocity:   

Sales velocity = (50 * .25 * $10;000) / 60 

= $125;000 / 60 

= $2083.33/day 

Widgets based on Targets & Interactions (Activities): 

1. For the v1 of the dashboard; we are only providing 6 metrics based on Activities vs Targets.
2. They will be displayed in 2 rows of  widgets per row.
3. All 6 widgets will be column charts and there is 1 column chart per interaction type:
   1. Where the grey column is the Target of the interaction;
   2. And the blue column is the number count of that interaction type.  

Here are the details of the 6 main interaction that we are focusing on:

Widgets based in Interactions (Activities): 

This widget is an Activity Leaderboard; created using a Pivot Table where we will have the total sum of activities per leader. By analyzing your top performer; you can replicate success and use these as leading indicators to help coach other team members.

The widget has 8 columns:

1. Owner Name
2. Emails
3. Calls
4. Appointments
5. Tasks
6. SMS
7. Chat
8. Total