To complete this procedure; you must have Modify permission for Accounts; and you must either be assigned as the leader or be a team member with edit rights in the Account.
When you add a new Account; its status is set to “In progress”. By default; when you open the Accounts page; your current or “In progress”; accounts are displayed. You can change the status of an Account to indicate that the Account is managed account; lost; abandoned; or suspended.
If the Account is managed account; the revenue for the account is recognized against any quotas assigned to the leader or sales team. If the Contact List entries associated with the Account are sales leads; the entries are automatically converted to regular entries (not sales leads).
- Click on the Account to make it the current entry.
- In the following pane; select the Details tab; and click Edit.
- From the Status drop-down list; select the status of the Account: Managed Account; Lost; Suspended or Abandoned.
- If the Account is Managed Account; in the Actual Amount field; enter the revenue.
By default; the projected revenue is displayed.
- If the Account is lost; from the Lost To drop-down list; select the competitor who won the Account.
From the Reason drop-down list; select a reason for completing the account; and in the Comment field; enter a comment; as desired.
- If the Account is Suspended; select the date and choose a reason from the drop-down list.
- Click Save.