Archive a Lead
In some scenarios; it is necessary to archive existing leads. For example; some leads are initiated with the potential to be converted to opportunities at a later date. Because these leads are not "dead"; it is necessary to record them in a way that the Leads list is not cluttered.
This is when the capability to archive leads comes in handy. Leads once archived; cannot be edited.
- Make sure you are logged on; and the Leads module is selected.
- Ensure that the leads you want to archive are either unqualified or active. Maximizer CRM DOES NOT archive converted or previously archived leads.
- Select the leads that you want to archive and click Edit in the top-right corner.
- Click the Field box on the Global Edit – Leads window.
- In the Select Field window; click Status; and click OK. The Status field will allow you to archive the leads you selected.
- (Optional) Select other fields the values for which you want to replace.The values of the Process and Stage fields are not modified; even if you choose to change their value.
- For the Status field; ensure that the Rule list is set to Replace; and the Value list is set to Archived.
- In the Notes box; enter your notes that describe this archival operation.If you leave the Notes box blank; the leads you selected will not be archived.
- Click the Details tab; and do the following:
- Set Full Access to the user; or group that you want to grant full access to. To grant everyone full access; select Public.
- Set Read Access to the user; or group that you want to grant read access to. To grant everyone read access; select Public.If you set Full Access to Public; Read Access is automatically set to Public.
- (Optional) Set the values for other fields that you selected.
- Click OK.
The archival operation starts; and its progress is indicated by the progress bar that appears at the top of the Leads page.
After the archival operation completes; the status “Archived” is displayed next to the lead. Maximizer CRM logs the time when the archival process is completed.