You can create Hotlist tasks for Contact List entries; Campaigns; Client Service cases; and Accounts. You can also create personal Hotlist tasks. Personal Hotlist tasks are not associated with other entries.
When creating Hotlist tasks; you can set a due date and time for the task and an alarm in advance of the due date; and you can set a description and priority for the task.
You can also create tasks for other Maximizer users to complete. When you create a task for another user; the task will appear in that user’s Hotlist; and they will be reminded by an alarm if one is set. You can also choose to send an email reminder to the assigned user when you create the task.
- In the Contact List; Accounts; Client Service or Campaigns module; click on the entry to make it the current entry.
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To add a new task; open the Hotlist page and select an entry to make it the current entry.
- Select Actions Schedule a To-do.
You could also right-click and select Schedule To-do instead.
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In the Hotlist page; select Edit Add Task.
Alternatively; you can right-click and select Add Task as well.
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In the following pane; open the Details tab; and under Actions; select Schedule a to-do.
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In the following pane; open the Activities tab; select Task.
- The Add Hotlist Task dialog box opens.
- Enter the Hotlist task details.
- Click OK to save.
- If necessary; customize the email notification; and click Send.