Customer Service
- select-users-for-case-monitoring
- retrieve-address-book-entries-associated-with-cases
- retrieve-a-list-of-cases-for-an-address-book-entry
- resolve-a-customer-service-case
- recording-case-solutions
- Customer Service Module
- copy-a-customer-service-case
- configure-customer-service-case-monitoring
- change-the-list-of-customer-service-cases
- assign-a-customer-service-case
- add-a-customer-service-case