Unlock the power of customer feedback with Maximizer and SurveyMonkey integration.
Seamlessly capture and centralize survey responses within your CRM to gain deeper customer insights, enhance engagement, and drive smarter business decisions. This integration eliminates the need for third-party automation tools, allowing users to automatically log survey results as interaction records, map key responses to custom fields, and even create new leads from unrecognized survey respondents. Say goodbye to manual data entry and disconnected feedback—empower your team with real-time survey insights directly in Maximizer.
Highlights
- Automatic Survey Response Logging – Capture and store SurveyMonkey responses for selected surveys in Maximizer’s timeline, ensuring a complete record of customer interactions.
- Convert Survey Respondents into Leads – Automatically create new leads from unrecognized survey respondents, reducing manual work and ensuring no potential customer is overlooked.
- Save and Update CRM Fields with Survey Data – Map key survey answers to Maximizer fields for better segmentation, reporting, and decision-making. Update existing records with the latest customer feedback.
- Keep Your Team Informed and Ready to Act – Centralize survey responses in one place so your team can easily access feedback, personalize follow-ups, and make informed decisions based on real customer insights.
Prerequisites
- You should be a Maximizer Cloud client (Base, SLE, FA, FAE editions).
- You should have a SurveyMonkey account. You can start with a free account.
- Only Maximizer admins can enable the integration for the database and modify configuration settings.
- The integration will automatically use the SurveyMonkey account you’re signed into in the current browser. To connect a different account, either log out of SurveyMonkey before installing the integration or use a private browsing mode.