| Enabling Session State is an advanced troubleshooting method, typically reserved for system administrators and IT staff. Please forward this article to your IT staff. |
If Maximizer is behaving erratically for multiple users, it may be necessary to enable Session State on the Maximizer server to begin tracking down and troubleshooting the source of the issue.
On the Maximizer Server, open the Service Control Manager utility (services.msc) and edit the ASP.NET State Service and change the Startup Type to Automatic. Click Start to start the service:
Click OK to close the Properties dialog, then close the Service Control Manager.
In the IIS Manager, select the server hosting Maximizer and double-click Session State:
In the Session State Mode Settings section, select the State Server option and click Apply.
Select MaximizerWebAccess and double-click Session State:
If it's not already set, in the Session State Mode Settings section, select the State Server option and click Apply.
From the Command Line, run iisreset:
| This is article only shows you how to enable Session State. Enabling Session State alone doesn't fix your issue, it will only help contain the issue to a single user without affecting everyone else and gives you the ability to narrow down the source of what you are troubleshooting. |