To complete this procedure; you must have Read permission for campaigns and Read Access to the campaign subscribers. As well; the Campaign_Opened_Email_Tracking_URL merge field must be included in campaign email messages.
You can retrieve a list of Contact List entries who have opened Campaign email messages.
- Click on the Campaign to make it the current entry.
- Select Actions - Retrieve Opened Emails Contact List Entries.
– or –
- Right-click and select Retrieve Opened Emails Contact List Entries.
The Contact List page opens and displays a list of entries who have opened a campaign email message.