To complete this procedure; you must have Read permission for campaigns and Read Access to the campaign subscribers. As well; the Unsubscribe all emails URL or Unsubscribe single email type URL merge field must be included in campaign email messages.
- Click on the campaign to make it the current entry.
- Select Actions - Retrieve Unsubscribed Contact List Entries.
– or –
- Right-click and select Retrieve Unsubscribed Contact List Entries.
The Contact List page opens and displays the list of Contact List entries who have unsubscribed from the automated campaign.