Supported client operating system
- Windows 10/11
- macOS
*Microsoft Word Integration is not supported on macOS.
Supported Server Operating System
- Microsoft Windows Server 2025
- Microsoft Windows Server 2022
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016 Standard, Essentials, and Datacenter
- Microsoft Internet Information Server 10.0 (Windows Server 2016, 2019, 2022)
- Ubuntu Linux 20.04 or higher*
It's recommended that you install the latest updates for the operating systems.
*Required for MS Word Add-On.
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Windows Subsystem for Linux (WSL) is no longer a supported platform for the Maximizer Word Integration Service. |
Supported database server engines
- Microsoft SQL Server 2022
- Microsoft SQL Server 2019
- Microsoft SQL Server 2017
- Microsoft SQL Server 2016
It’s recommended to install the latest updates for the database applications. Maximizer On-Premise is not compatible with the Express edition of the SQL Server.
Supported Office Applications
- Microsoft Outlook, Word, Excel 2016*, 2019, 2021
- Microsoft Outlook, Word, Excel for Office 365 (Desktop Version)
It’s recommended to install the latest updates for Microsoft Office.
Word support requires Maximizer Word Integration Add-on.
Outlook support requires Maximizer Outlook Integration Add-on.
Excel 2016 and later is required to use Maximizer Connect for Excel Quote.
*Integrations are not supported with Office 2016 Microsoft store version.
Supported internet browsers
- Google Chrome for Windows and macOS
- Microsoft Edge for Windows and macOS
- Mozilla Firefox for Windows and macOS
Supported devices for mobile app
- iPhone, iPad, iPod Touch (Supported iOS 13 and later)*
- Android devices (Supported Android 10 and later)*
*For Maximizer 2020 R1 and later.
Upgrade Path
Legacy Products:
- Maximizer Enterprise/Maximizer (Pervasive) 7.0 and above
- Maximizer Enterprise (SQL) 7/8/9
- Maximizer 10/11/12/2015/2016/2017/2018/2019/2020
- Maximizer 2021 will no longer be supported from March 1, 2026
Active & Supported Products:
- Maximizer 2023/2024/R26
NOTE: Maximizer 2023, 2024 and R26 are the only supported On-Premise versions. Maximizer 2021 is supported until February 28, 2026.
If you are upgrading from a product earlier than Maximizer 2021, please fill out this form.
Discontinued list
Maximizer 2021 and earlier are no longer supported.
The following products/features are discontinued and no longer supported in Maximizer 2023.1 and later versions:
- FILESTREAM (SQL Server)*
- The History tab.
- Consolidated Activities Report and Incoming vs Outgoing Call Report. They are replaced by the Consolidated Timeline Report.
- View Menu > Phone Log.
- WSL no longer supported
*The SQL Server FILESTREAM feature needs to be removed prior to upgrading to Maximizer 2023.1 or later versions. Here is a link to help with the removal process: Removing Filestream from your Maximizer Database.