Supported Client Operating Systems
- Windows 10/11
- macOS*
*Microsoft Word Integration is not supported on macOS.
Supported Server Operating Systems
- Microsoft Windows Server 2022
- Microsoft Windows Server 2019
- Microsoft Windows Server 2016 Standard; Essentials; and Datacenter
- Microsoft Internet Information Server 10.0 (Windows Server 2016; 2019; 2022)
- Ubuntu Linux Server version 24 or later*
It’s recommended that you install the latest updates for the operating systems.
* Ubuntu Linux Server is required for installing the Maximizer Word Integration Service.
| Windows Subsystem for Linux (WSL) is no longer a supported platform for the Maximizer Word Integration Service. |
Supported Database Server Engines
- Microsoft SQL Server 2022
- Microsoft SQL Server 2019
- Microsoft SQL Server 2017
- Microsoft SQL Server 2016
- Microsoft SQL Server 2014
It’s recommended to install the latest updates for the database applications. Maximizer On-Premise is not compatible with any version of SQL Express edition.
Supported Office Applications
- Microsoft Outlook; Word; Excel 2016*; 2019; 2021
- Microsoft Outlook; Word; Excel for Office 365 (Desktop Version)
- Microsoft Outlook for Office 365 (Web Version)**
It’s recommended to install the latest updates for Microsoft Office.
Word support requires Maximizer Word Integration Add-on.
Outlook support requires Maximizer Outlook Integration Add-on.
Outlook integration on macOS is supported using the Microsoft Office 365 | Outlook Integration for Maximizer only.
Excel 2016 and later is required to use Maximizer Connect for Excel Quote.
*Integrations are not supported with Office 2016 Microsoft store version.
**Integration is through the Microsoft Office 365 | Outlook Integration for Maximizer. An Office 365 email account is required. Office 365 ProPlus is not supported.
Supported Internet Browsers
- Google Chrome for Windows and macOS*
- Mozilla Firefox for Windows and macOS*
- Microsoft Edge for Windows and macOS*
Supported Devices for Mobile App
- iPhone; iPad; iPod Touch (Supported iOS 13 and later)*
- Android devices (Supported Android 10 and later)*
*For Maximizer 2020 R1 and later.
Upgrade Path
Legacy Products:
- Maximizer Enterprise/Maximizer (Pervasive) 7.0 and above
- Maximizer Enterprise (SQL) 7/8/9
- Maximizer 10/11/12/2015/2016/2017/2018/2019
Active Products:
- Maximizer 2020/2021
If you are upgrading from Maximizer 2019 or earlier then please contact us.
Deprecation List
The following products/features are discontinued in Maximizer 2023.1 and are no longer supported:
- Filestream (SQL Server)*
- The History tab.
- Consolidated Activities Report and Incoming vs Outgoing Call Report. They are replaced by the Consolidated Timeline Report.
- Searching by text in documents.
- View Menu Phone Log.
*The SQL Server Filestream feature needs to be removed prior to upgrading to Maximizer 2023.1. Here is a link to explain the removal process: Removing Filestream from your Maximizer Database