You can apply any existing coloring rule to the current list in the Address Book; Opportunities; Customer Service; or Hotlist page.
On the Customer Service page; the text color of overdue cases is always red; regardless of the text color assigned by the coloring rule. However; the background color of overdue cases matches the background color assigned by the coloring rule.
- Select View Coloring Rules.
- Select an existing coloring rule and click Apply.