FA Intelligence
Targets
Activity Tracker
Accounts Viewer
Contact List
- Add-a-new-Company-or-Household
- Add-a-Contact
- Access-Rights-for-Contact-List-entries
- View-Key-Fields
- View-Contacts-associated-with-entries
- Retrieve-Contacts-associated-with-Contact-List-entries
Accounts
- Accounts
- Accounts-page
- Add-an-Account
- Copy-an-Account
- View-an-Account-from-a-Contact-List-entry
- Retrieve-Contact-List-entries-associated-with-Accounts
User-Defined Field
- User-Defined Fields Overview
- Create a User-Defined Field for the Leads Module
- User-Defined Fields Tutorial
- Working with User-Defined Fields
- Modify A User Defined Field
- Create a User-Defined Field or Custom Field
Key Field List
Searching
- basic-search-criteria
- changing-search-types to search-accounts-or-client-service-plans
- customize-properties-of-a-catalog-search-item-or-quick-access-icon-after-creation
- editing-a-saved-search
- maximizer-quick-search-tricks
- Perform An Advanced Search
Quick Access toolbar
- add-an-opt-out-link-to-an-email-message
- adding-an-email-type
- casl-compliance
- complying-with-anti-spam-regulations
- configuring-email-accounts-for-campaign-monitoring
- configuring-the-maximizer-email-service
Tasks
- Set An Alarm For A Hotlist Task
- Reassign Hotlist Tasks
- Modify Task Dates
- Hotlist Tutorial
- Hotlist Module
- Changing The Status Of A Task Or Appointment
Action Plans
Notes
- Add A Note to An Entry
- Add A Note to Multiple Entries
- Converting Existing Phone Notes to Interaction Logs
- Filter Notes in the Notes Following Tab
- How Do I Create Categories for Notes
- How to Add VIP Notes
Files
- Add a Hyperlink to an Entry
- Add Files to an Entry
- Change the Properties of a File
- Delete a File Template From the Template Library
- File Templates
- Files
Calendar
- Viewing Appointments
- View The Availability Of Users Locations And Resources
- Set An Alarm And Email Reminder For An Appointment
- Print Calendar Views
- Default Settings Access To Calendar Hotlist
- Calendar Sharing
Client Service
- Select Users For Case Monitoring
- Retrieve Address Book Entries Associated With Cases
- Resolve A Customer Service Case
- Recording Case Solutions
- Customer Service Page
- Copy A Customer Service Case
Dashboards
- View A Dashboard
- Startup Dashboards And My Work Day Options
- Send A Dashboard
- Searches For Indicators
- Reporting On Data For Indicators
- Moving And Resizing Dashboard Indicators
Insights
- how-to-filters
- insights-accumulated-chart-with-missing-data-points
- insights-customizing-the-dashboard-layout
- insights-dashboard-backup-important
- insights-duplicated-values-and-rows-how-to-avoid
- insights-error-messages
Leads
- view-entries-in-the-leads-screen
- Send An Email To A Lead
- Performing An Advanced Search Of Leads
- Linking Leads
- Leads Module
- Lead Source
Campaigns
- View campaign statistics
- View an automated campaign
- Suspend an automated campaign
- Search notes in the following tab
- Run a test automated campaign
- Retrieve a list of subscribers for a campaign