| Enabling Session State is an advanced troubleshooting method; typically reserved for system administrators and IT staff. Please forward this article to your IT staff. |
If Maximizer is behaving erratically for multiple users; it may be necessary to enable Session State on the Maximizer server to begin tracking down and troubleshooting the source of the issue.
On the Maximizer Server; open the Service Control Manager utility (services.msc) and edit the ASP.NET State Service and change the Startup Type to Automatic. Click Start to start the service:
Click OK to close the Properties dialog; then close the Service Control Manager.
In the IIS Manager; select the server hosting Maximizer and double-click Session State:
In the Session State Mode Settings section; select the State Server option and click Apply.
Select MaximizerWebAccess and double-click Session State:
If it's not already set; in the Session State Mode Settings section; select the State Server option and click Apply.
From the Command Line; run iisreset:
| This is article only shows you how to enable Session State. Enabling Session State alone doesn't fix your issue; it will only help contain the issue to a single user without affecting everyone else and gives you the ability to narrow down the source of what you are troubleshooting. |