On-Premise 2023.1 System Requirements

Supported Client Operating Systems

• Windows 10/11
• macOS*

*Microsoft Word Integration is not supported on macOS.

Supported Server Operating Systems

• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016 Standard; Essentials; and Datacenter
• Microsoft Internet Information Server 10.0 (Windows Server 2016; 2019; 2022)

It’s recommended that you install the latest updates for the operating systems.

Supported Database Server Engines

• Microsoft SQL Server 2022
• Microsoft SQL Server 2019
• Microsoft SQL Server 2017
• Microsoft SQL Server 2016
• Microsoft SQL Server 2014

It’s recommended to install the latest updates for the database applications. Maximizer On-Premise is not compatible with any version of SQL Express edition.

Supported Office Applications

• Microsoft Outlook; Word; Excel 2016*; 2019; 2021
• Microsoft Outlook; Word; Excel for Office 365 (Desktop Version)
• Microsoft Outlook for Office 365 (Web Version)**

It’s recommended to install the latest updates for Microsoft Office.

Word support requires Maximizer Word Integration Add-on.

Outlook support requires Maximizer Outlook Integration Add-on.

Outlook integration on macOS is supported using the Microsoft Office 365 | Outlook Integration for Maximizer only.

Excel 2016 and later is required to use Maximizer Connect for Excel Quote.

*Integrations are not supported with Office 2016 Microsoft store version.

**Integration is through the Microsoft Office 365 | Outlook Integration for Maximizer. An Office 365 email account is required. Office 365 ProPlus is not supported.

Supported Internet Browsers

• Google Chrome for Windows and macOS*
• Mozilla Firefox for Windows and macOS*
• Microsoft Edge for Windows and macOS*

Supported Devices for Mobile App

• iPhone; iPad; iPod Touch (Supported iOS 13 and later)*
• Android devices (Supported Android 10 and later)*

*For Maximizer 2020 R1 and later.

Upgrade Path

Legacy Products:

• Maximizer Enterprise/Maximizer (Pervasive) 7.0 and above
• Maximizer Enterprise (SQL) 7/8/9
• Maximizer 10/11/12/2015/2016/2017/2018/2019

Active Products:

• Maximizer 2020/2021

If you are upgrading from Maximizer 2019 or earlier then please fill out this form. 

Deprecation List

The following products/features are discontinued in Maximizer 2023.1 and are no longer supported:

• Filestream (SQL Server)*
• The History tab.
• Consolidated Activities Report and Incoming vs Outgoing Call Report. They are replaced by the Consolidated Timeline Report.
• Searching by text in documents.
• View Menu > Phone Log.

*The SQL Server Filestream feature needs to be removed prior to upgrading to Maximizer 2023.1. Here is a link to explain the removal process: Removing Filestream from your Maximizer Database