Maximizer Administrators can add a new user, enable and disable a user's access to their Maximizer environment.
You can control who has access to your Maximizer environment by enabling or disabling users. You can create a new user and grant a previous user's rights to the new one.
We will walk you through all these scenarios of how to manage your users access to Maximizer via the Administrator module.
| Only users with Administrator rights will be able to perform this task. You must know the number of licenses your subscription has, before you start this process. |
| If someone is leaving your organization and you want to create a new user for them, you MUST disable the user who is leaving BEFORE you enable the new user. |
| If you enable more users than what you are currently subscribed to, it will result in your account being locked out and no users will be able to access Maximizer. You will need to contact our support department to regain access to your Maximizer environment. Please ensure that you know the number of licensed users before you proceed to enable or disable any user from your environment. |
Create a new user:
- In Maximizer; go to Administration (bottom left hand side) and select Administrator. This will take you to the Administrator Console.
- Click on Users
.
- Click Add
- You will be prompted to choose to copy the properties from an existing user:
- Select the user whose properties you would like to copy. You can choose from Basic user information, Access settings, Groups / Teams and Preferences. Choose all options if your intention is to give a new user the same rights as a previous user. If you want to manually select which rights you want to give the new user, from the drop down menu choose <None>. Next click OK:
- Click on the User ID field and create the desired User ID. User IDs are always upper case. The maximum number of characters for a User ID is 11.
| User IDs cannot be changed once created. User IDs are what the end user will enter in the Maximizer account login page to access Maximizer. If a User ID is created in error, you must delete the incorrectly-created User ID and recreate the new user with the correct User ID. |
- Enter a person's First name, Last name and a valid email address in Email 1. The email address must be valid and working as a validation email will be sent to the email address you enter there.
- Under Module Login make sure both Web access and System Access are both Enabled.
- If one of your users is leaving the organization, proceed to choose Disabled from both Web Access and Service Access under Module login. Disable the user that is leaving BEFORE you create and enable a new user or your account will get locked out if you enable more users that your subscription has.
- Click Save. The user will receive an email asking them to validate their account and setup their password.
| If the number of enabled users is greater that the number of subscribed users, your Maximizer account will be locked out. Please contact our support department via email at support@maximizer.com to get your Maximizer account unlocked. |