To complete this procedure, you must have Read permission for campaigns and Read Access to the campaign subscribers. As well, the Unsubscribe all emails URL or Unsubscribe single email type URL merge field must be included in campaign email messages.
- Click on the campaign to make it the current entry.
- Select Actions Retrieve Unsubscribed Address Book Entries.
– or –
Right-click and select Retrieve Unsubscribed Address Book Entries.
The Address Book page opens and displays the list of Address Book entries who have unsubscribed from the automated campaign.