Insights Reporting Time Zone

Insights - Reporting Time Zone

The time zone in Insights is set per account; not per user as the rest of Maximizer WebAccess. 

Some users might experience a discrepancy when they see a timestamp; e.g. a time of a record creation; in Insights vs. the main app.

The reasoning behind this is that corporate reporting is done from a one time zone perspective (usually a headquarter time).

1. To change Reporting Time Zone; click Settings.

    

   

   

    

2. Select a time zone in the drop down list beside Report Time Zone.

   

   There could be discrepancies in the timestamp in Insights and WebAccess
   
   

Reasons Behind Possible Discrepancies:

1. A user's time zone for Maximizer Web Access is different from the reporting time zone.
2. A browser's time zone is different from the reporting time zone and/or Maximizer Web Access.
3. A user is On-Premise - Maximizer On-Premise doesn't store all data in UTC; which can cause issues.