Insights My Dashboard Stopped Working
My dashboard stopped working
If the data you see on the dashboard is not what you expect it to be; first; check the selection in the filters.
- Start with checking dashboard filters from the top down.
Suggestion: start toggling off filters one by one; until data appears again. Most likely the last filter you toggled off causes the issue. Focus on that filter and check carefully available items.
- If the issue is still not resolved move deeper to each widget; checking widget filters; and at last formula filters. Following the same process as for the dashboard filters.
- The second; the most common cause is the mass update in Maximizer. For example; if Category items display name was changed; Sales Teams; Processes etc. E.g. stages were renamed from Sales Lead > Qualify >Compete >Negotiate> till 1. Qualify > 2. Compete > 3. Negotiate. These updated item names won't be automatically picked by the filters. You have to check 'Select All' and then pick new items.