Adding a Category
This topic describes how to do the following:
- Add a Category
- Edit a Category
- Delete a Category
Add a Category
- Log on to Maximizer CRM.
- Go to Administration > Settings.
- Expand Interactions; and then expand System Fields.
- Click Category.
- Click ADD ITEM.
- In the text box that appears at the bottom of the list; type a name for the category; and click SAVE.
The newly-added category is placed alphabetically in the list. Click the eye icon to show or hide it.
Edit a Category
- Log on to Maximizer CRM.
- Go to Administration > Settings.
- Expand Interactions; and then expand System Fields.
- Click the drop-down arrow next to a Category and click Edit.
- In the text box that appears in place of the category; type a name; and click SAVE.
Delete a Category
You cannot delete a category that is used in an interaction.
- Log on to Maximizer CRM.
- Go to Administration > Settings.
- Expand Interactions; and then expand System Fields.
- Click Category.
- Click the drop-down arrow next to a Category and click Delete.
- On the confirmation message box; click OK.