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  Reference #  
090918-000002
  Product  
Maximizer
  Maximizer CRM 10.5 R2
  Category  
Errors
  Application Behavior
  Date Updated  
09/22/2009 11:22 AM

 Print  Print Answer 		  
  "This report needs database information for Users" Message When Running a Report
  Question
 

"This report needs database information for Users. You have insufficient rights for Users" When Attempting to Run a Report.

Problem

Users receive the following message when they attempt to print a Crystal Reports report (eg. the Opportunities Pipeline Report).

This report needs database information for Users. You have insufficient rights for Users

This message is dependent on the Maximizer user printing the report.
  Answer
 

Solution

The user who is attempting to create the report must be granted Read access for the User/Group Setup permission.

  1. In Maximizer, select File > Users.
  2. Select the user who is attempting to run the report and click Properties.
  3. Select the Access Rights tab.
  4. Click "Modify User Access Settings"
  5. Enable read access for the User/Group Setup permission
  6. Save changes and log into Maximizer as the affected user.
  7. Run the report.
 
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