Embedded Documents not Converted to Linked Documents on Upgrade
Problem
When upgrading from a previous version of Maximizer to Maximizer CRM Entrepreneur or Maximizer CRM Group
Edition, you are given the option to convert your embedded documents to linked documents to save space in the
upgraded Address Book. This is because of the Microsoft SQL Express database size limitation of 4GB.
After choosing to convert, and setting the directory for the linked documents to be stored and allowing the
upgrade to continue, the embedded documents are not converted to linked documents. This can lead to “Datamanager
received an error code of 18...” messages.
Reason
There are two different reasons this may occur:
- None of the “Convert documents if larger than:” or “Convert documents if older than:” options were selected
when the Document Conversion settings were available during the upgrade process. At least one of these checkboxes
must be set on for any documents to convert.
- Your embedded documents are email type documents. Email documents cannot be converted from embedded to linked
documents.
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