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  Reference #  
090508-000000
  Product  
Maximizer
  Maximizer CRM 10.5
  Category  
Errors
  Maximizer
  Date Updated  
05/14/2009 04:44 PM

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  VIM32 Could Not Load Library
  Question
 

VIM32 Could Not Load Library

Problem

The following error is displayed while attempting to log into the Lotus Notes mailbox from Maximizer:

Could not load library . Please ensure this file exists on your system.

Reason

An entry for the Lotus Domino/Notes directory is not present in the Windows XP/2000/2003 path statement. This may also occur if more than one version of VIM32.DLL is present on the workstation and an incorrect version is the first DLL located.
  Answer
 

Solution

Perform the following steps to add the notes directory to the PATH statement:

  1. Access the Windows Control Panel and double click the System icon.
  2. Select the Environment tab
  3. Select the PATH variable from the list of System Variables. The word PATH should now be present in the Variable box.
  4. Append a semicolon and the Notes directory to the end of the entries in the Value box.
  5. Click Set, then Apply.

Applicability

  • Maximizer CRM 10
  • Maximizer CRM 10.5
 
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