Maximizer Workstations Fail to Download from an Internal Maximizer Live Update Server

Solution

HTTP Compression for application files needs to be turned off on the IIS Server where the Maximizer Live Update Server is hosted.

This can be accomplished by the following steps:

1. Open the IIS Manager.
2. Expand the Tree to expose the Web Sites branch.
3. Right click on Web Sites and choose Properties.
4. Click on the Service Tab in the Web Sites Properties dialog.
5. Under HTTP Compression, remove the checkmark from Compress application files and click OK.
6. Restart the IIS Server.

Affected Versions

• Maximizer Enterprise 9
• Maximizer Enterprise 9.5
• Maximizer CRM 10
• Maximizer CRM 10 SR1
• Maximizer CRM 10.5
• Maximizer CRM 10.5 R2