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  Reference #  
090119-000070
  Product  
MaxMobile
  Category  
Display
  Date Updated  
08/14/2009 01:43 PM

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  Individual Caption, Checkbox, Navigation Icons Are Separated in Wireless Access
  Question
 

The Individual Caption, Checkbox, and Navigation Icons Are Separated Into Two Lines When Viewing Maximizer Wireless Access on a BlackBerry device

Problem

When viewing Maximizer Wireless Access on a BlackBerry device and you browse to the Address Book, in the Matching section, the Individual caption, its checkbox, and navigation icons will be on separate lines. Normally, they should all appear on the same line.

Reason

The BlackBerry device is using the 4.3.x firmware, and does not render this properly.

  Answer
 

Solution

Upgrade the firmware of the BlackBerry device to the latest available from your carrier. If a newer one is not available you will have to wait until the carrier makes one available. Contact your carrier for more information.

 
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