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  Reference #  
081209-000058
  Product  
MaxMobile
  Category  
Miscellaneous
  Date Updated  
12/10/2008 10:17 AM

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  Symbols in SMS messages sent by MaxMobile for BlackBerry don't display properly
  Question
 

Symbols in a Received SMS Message Sent from MaxMobile 10.5 for BlackBerry do not Display Properly.

Problem

When sending an SMS message from MaxMobile containing any symbols, when received, most, if not all of the symbols do not display properly. If the same SMS message is sent from the BlackBerry native application, the symbols show correctly when received.

Reason

When sending an SMS message from BlackBerry with an Operating System between the versions of 4.02 to 4.1x, some special characters will not display correctly on a receiving device, especially devices running on a CDMA network.

  Answer
 

Solution

Upgrade your BlackBerry Operating System to version 4.2 or above.

Applicability

  • MaxMobile 10.5 for BlackBerry
 
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