Applicability

• Maximizer Enterprise 9, Version 9.5 Service Release 1 - Series 1646 must be installed before applying this update

Top

Overview

Top

Issues Resolved

The following issues are resolved when this update is applied

1. Email Recipient Name Displayed as Quotation Marks
   When an email address was entered manually in the To field with no specified Display name, the recipient name was shown as quotation marks in the Sent Items.



2. Field Population in Microsoft Outlook Address Categories
   When synchronizing Maximizer Address Book entries with Outlook, address fields were populated in the Other address category when the fields should have been populated only in the Business address category.



3. DSN Creation Failure in Windows Vista
   A DSN creation failure caused problems in logging into the main application and also with generating reports.



4. Maximizer Word Processor Stops Responding
   Using shared Microsoft Fax caused Maximizer Word Processor to stop responding. This issue has been resolved, however, field merging is not supported using shared Microsoft Fax. See the Maximizer website for the latest compatible product information at http://www.maximizer.com/support/products.html.



5. User-Defined Field Values Not Appearing After Upgrade
   After upgrading from Maximizer Enterprise 7 - Version 7.5 to Maximizer Enterprise 9 - Version 9.5, user-defined field values were not displaying in the User-Defined Fields following window. The field values were displayed in the User-Defined Fields tab of an Address Book entry.



6. Read Access for Default Notes
   When Read Access for a Default Note was set to a security group or user, any default notes created would have the Read Access right set to Public.



7. Truncation of Company Name Field for Opportunities
   When an opportunity was created through the Maximizer ODBC driver, the Company Name field was truncated at 24 characters; the field should allow for a 78 character length.



8. Update of Company Name Field for Opportunities
   Updates to the Company Name field for opportunities were not permitted using the following layers:
   • Maximizer ODBC - Opportunity Table
   • MaAccess - Opportunity Object
   • SQL Views - AMGR_Opportunity View
   For access through the AMGR_Opportunity View, you must run a SQL script included with this service pack. See the Post Install Notes for instructions.



9. Import Issues with ACT! 2005, ACT! 2006, and ACT! 2007
   The following import issues occurred in ACT! 2005, ACT! 2006, and ACT! 2007:
   • Home and Custom address were not imported
   • If a Contact with the same First Name and Last Name as an existing Contact in Maximizer was imported from ACT!, it was considered a duplicate even though the details for the Contact were different and was not imported
   • Phone Extension fields were not imported
   • Date fields prior to 1970 were not imported



10. Pasting Text from Microsoft Word 2000 or Higher
    If you copied text from Microsoft Word 2000 or higher, the text would not paste into the Maximizer Word Processor.



11. Negative Numeric Field Values Not Deleted
    Under rare circumstances, numeric field values that were negative (e.g., - 1) were not deleted from the AMGR_User_Fields_Tbl table (SQL).



12. Key Value Generation Issue with Key Fields
    Due to the Key Value Generation issue addressed in a previous release, some Key Fields could not be deleted or modified.



13. Maximizer Closed Unexpectedly When Saving Phone Note
    Maximizer closed unexpectedly when you were recording a phone note, switched to another Address Book entry, and then saved the phone note.



14. Overwritten Email Message Body
    Under rare circumstances, when the Flag Message option for an email was selected, the body text would be overwritten by the text "Follow up".



15. Hotlist Task Creation for Past Dates
    Hotlist tasks for past dates were created for date user-defined fields that were flagged to be included in the Hotlist when a custom filter was applied with a past date. Hotlist tasks for past dates are no longer created.



16. Message Prompt to Confirm Address Updates
    In Employee Portal, when you update an address for a Contact, you are now prompted with a message notifying you that changes to the address will update the address for the Company/Individual and all of its associated Contacts that use the address. You have the option of canceling the update.



17. Truncation of Opportunity Field Strings
    When the AMGR_Opportunity View was updated by a SQL statement, the last character of Basic Information field strings for an opportunity was truncated after synchronizing with MaxExchange.

    To fix this issue, you must run a SQL script included with this service pack. See the Post Install Notes for instructions.

18. Appointments Not Synchronizing to BlackBerry Device
    Appointments synchronized from Maximizer to Outlook would not synchronize to the BlackBerry device when BlackBerry Enterprise Server was used.



19. Slowness When Viewing User Properties
    When an Address Book contained a large number of users -- i.e., 200 or more -- slowness was experienced when loading the User Properties dialog box (File > Users > Properties). Maximizer appeared to have stopped responding.

Top

Download

	Software Update
	File Name:	ME95SR1SP1.exe
	Series:	1707
	Download Size:	7.69 MB
			Download

Top

Instructions

• Install this update on the server first, and then install it on the workstations.
• IMPORTANT NOTE - you must be logged into Windows as an administrator to install this service pack.
• For customers using Windows Terminal Server or Citrix MetaFrame, copy and run this software update directly from the computer hosting Maximizer Enterprise.

1. Click the Download link on this page to download this update.
2. Close all applications.
3. Open Windows Explorer and browse to the service pack file (ME95SR1SP1.exe).
4. Double-click the file.
5. Follow the on-screen instructions.

1. Open Maximizer or Administrator, select Help > Maximizer Live Update.
2. Select the update to download and install (Maximizer Enterprise 9, Version 9.5 Service Pack 1 for Service Release 1).
3. Follow the on-screen instructions.

Top

Post Installation Notes

To allow for the manipulation of data through the AMGR_Opportunity View as described in point 8 and 17, you must run the View_Opportunity.sql script found in the Maximizer program folder under \DbScripts\SqlServer.

The following information requires a high-level of computer knowledge. The following instructions may require administrative privileges to Web Server, Maximizer Enterprise Server, and/or Microsoft SQL Server. The following information is written for this audience.


1. Copy the View_Opportunity.sql file, from a computer that has had Maximizer Enterprise 9.5 Service Pack 1 for Service Release 1 applied, to the Microsoft SQL Server computer.



2. Open Microsoft SQL Query Analyzer and login as the MASTER user.



3. Press CTRL+SHIFT+P. The Open Query File dialog box appears. Browse to the location that has the View_Opportunity.sql file and select it. Click the Open button.



4. The SQL instructions now appear within the Query window. Repeat the following steps for all Maximizer Enterprise 9.5 database:
   
   
   1. Select a Maximizer Enterprise database from the database listbox.
   
   
   
   2. Execute Query (F5).