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  Reference #  
061211-000051
  Product  
Maximizer
  Multiple Versions
  Category  
Patches-Downloads
  Date Updated  
12/13/2006 04:42 PM

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  Maximizer Enterprise 9 Service Pack 1 for Service Release 2 – Series 1649.
  Question
 

This article provides information for Maximizer Enterprise 9 Service Pack 1 for Service Release 2 – Series 1649.

On This Page
Applicability Overview
Download Issues Resolved
Instructions Post Install Notes

Applicability

  • Maximizer Enterprise 9 Service Release 2 - Series 1635 must be installed before applying this software update.

Overview

This software update contains a number of important corrections. All Maximizer Enterprise 9 users are recommended to apply this update.

Issues Resolved

The following issues are resolved when this update is applied

  1. Improved Support for Novell GroupWise 7
    When composing an email in Maximizer, you can now select recipients from a GroupWise Address Book.


  2. Duplicate UDFs Created During Data Transfer
    Transferring entries between databases by using the File > Transfer command may have resulted in the creation of duplicate user-defined fields. This issue pertained to both the Direct Address Book access and Email transfer methods.


  3. Exporting Numeric Values to Excel
    Numeric values greater than 999 were not exporting properly from a column setup to Excel.


  4. Issue with Saving Phone Notes
    Changing the selected Address Book entry during a phone conversation and then trying to save a note to the newly selected entry caused Maximizer to close unexpectedly.


  5. Print Campaign Activities and Microsoft Word 2000
    Print campaign activities failed when using Microsoft Word 2000 (Office 2000). Also, the related logging note was not added.


  6. Searching for Phone Numbers Added in the Portals
    When searching for phone numbers that were added in the Employee Portal or Partner Portal, the proper matching results were not found.


  7. Appointments Deleted After Data Transferred Back
    If you created appointments for an Address Book entry after transferring the entry to another Address Book, the appointments were deleted when the entry was transferred back.


  8. Modifying the Stage for an Opportunity in Partner Portal
    Previously, the stage in an opportunity was not designed to be modified in Partner Portal. The stage can now be modified as long as the opportunity has neither a strategy nor a start date. This functionality is now consistent with Employee Portal.


  9. Email Preference Causes Unexpected Close
    Under certain circumstances, when your primary email system was set to "Other email system" in the Advanced Email Preferences dialog box (File > Preferences > Email > Advanced), Maximizer unexpectedly closed. This issue occurred after applying Maximizer Enterprise 9 Service Release 2. See the Post Installation Notes for additional information on this issue


  10. Printing Packing Slips and Invoices
    Previously, you could print packing slips and invoices from OrderDesk only if you selected the Preview button before selecting the Print button.

  Answer
 

Download

Software Update
File Name: ME9SR2SP1.exe
Series: 1649
Download Size: 7.80 MB
Download

Instructions

  • You must be logged into Windows as an administrator to install this service pack.
  • Install it on the server first, and then install it on the workstations
  • For customers using Windows Terminal Server or Citrix MetaFrame, copy and run this software update directly from the computer hosting Maximizer Enterprise.
  1. Click the Download link on this page to download this update.
  2. Close all applications.
  3. Open Windows Explorer and browse to the service pack file (ME9SR2SP1.exe).
  4. Double-click the file.
  5. Follow the on-screen instructions.
Alternatively, this update will be available via Maximizer Live Update service starting January 3rd, 2007.
  1. Open Maximizer or Administrator, select Help > Maximizer Live Update.
  2. Select the update to download and install (Maximizer Enterprise 9 Service Pack 1 for Service Release 2).
  3. Follow the on-screen instructions.

Post Installation Notes

After applying this update some post installation steps may be necessary.
  • If your email preference was set to "Other email system" in the Advanced Email Preferences dialog box then it may be necessary to check this setting after applying this update.

    1. From Maximizer Enterprise click File > Preferences. The Preferences dialog box appears.
    2. Click the Email tab and then the Advanced button. The Advanced Email Preferences dialog box appears.
    3. Make sure your desired primary email system is selected.

 
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