Maximizer > Support > Knowledge Base Search New - Searching Tips Disclaimer
 Answers 
   
  Help  
Search Results
Related Answers
Product

   
Category

     
Search Text (optional) Search Tips? 
   
Search by      Sort by

Powered by RightNow Web
  Reference #  
061123-000039
  Product  
MaxExchange
  MaxExchange Server
  Category  
Patches-Downloads
  Date Updated  
11/23/2006 03:18 PM

 Print  Print Answer 		  
  MaxExchange Synchronization Server 9.5 Service Release 1
  Question
 

This article contains information for MaxExchange Synchronization Server 9.5 Service Release 1 - Series 1646. This service release contains all fixes from MaxExchange Synchronization Server 9.5 Hot Fix 1 - Series 1641.

All issues described below have been resolved.

  1. MaxExchange Remotes Unable to Perform Initial Refresh
    Remotes set up by using the network direct transport method may not have been able to process the initial Refresh packet sent from the MaxExchange server.


  2. Column Setup Settings Not Synchronizing Properly
    When a user selected certain column setups on a Pervasive.SQL database and then synchronized to a SQL database, some Maximizer windows may not have opened in the SQL database. In addition, some user drop-down lists may have appeared incomplete.


  3. Favorite List Settings Not Synchronizing Properly
    When a user specified certain Favorite Lists on a Pervasive.SQL database to be retrieved in the Address Book window or the Customer Service window upon startup of Maximizer, and then synchronized the settings to a SQL database, Maximizer may have closed unexpectedly.


  4. Opportunities Not Synchronizing Properly
    Under certain circumstances, when a user added a new opportunity on a Pervasive.SQL database and modified the selected team, the opportunity may not have synchronized properly to a SQL database.


  5. Opportunity Document Cannot Be Opened
    When an opportunity had a large document and a refresh was sent to a remote from a Pervasive.SQL database, the document could not be opened.


  6. Customer Service Cases Not Synchronizing Properly
    When using the Maximizer ODBC driver to add, modify, or delete a customer service case, these changes may not have synchronized properly between servers and remotes.


  7. Private Favorite Lists Not Synchronizing Properly
    Private Favorite Lists with a group owner that were added on a server or a remote were not synchronizing properly to other remotes. Also, these Favorite Lists were not sent to remotes in a refresh.
  Answer
 

INSTALLING THIS SERVICE RELEASE

  • The following software versions must be installed before installing this service release:
    • Maximizer Enterprise 9, Version 9.5 Service Release 1 - Series 1646

      • – and –
    • MaxExchange Synchronization Server 9, Version 9.5 - Series 1630 or MaxExchange Synchronization Server 9, Version 9.5 Hot Fix 1 - Series 1641


  • To install this service release, you must be logged into Windows as an administrator.
  • You can also install this service release in a mixed-mode environment, where the MaxExchange Synchronization Server is running MaxExchange Synchronization Server 9, Version 9.5 Service Release 1, but the remote machines may be running any of the following versions:
    • Maximizer Enterprise 9, Version 9.5 - Series 1630
    • Maximizer Enterprise 9, Version 9.5 Hot Fix 1 - Series 1641
    • Maximizer Enterprise 9, Version 9.5 Service Release 1 - Series 1646

      However, if you have any SQL databases in your MaxExchange environment and you are upgrading from Maximizer Enterprise 9, Version 9.5 - Series 1630, you must update all the server and remote machines to this service release at the same time. Process all the packets between the server and remotes prior to installing this service release.

    To install this service release:
    1. Close all applications.
    2. Click the link below to download MaxExchange Synchronization Server 9.5 Service Release 1.
    3. Open Windows Explorer and browse to the service release file (MX95SR1.EXE).
    4. Double-click the file.
    5. Follow the on-screen instructions.

    Alternately, to install Service Release 1 using the Live Update service (if available):

    1. In Maximizer or Administrator, select Help > Maximizer Live Update.
    2. Select the update to download and install (MaxExchange Synchronization Server 9, Version 9.5 Service Release 1).
    3. Follow the on-screen instructions.

    To download this service release, please click on the link below:
    MaxExchange Synchronization Server 9.5 Service Release 1 – Series 1646

    To view the readme for Service Release 1, click on the link below:
    Readme for MaxExchange Synchronization Server 9.5 Service Release 1 – Series 1646

    Note: MaxExchange Synchronization Server 9.5 Service Release 1 will be available from the Maximizer Live Update Server starting 11:00 AM PT December 14th, 2006.

    APPLIES TO

    • MaxExchange Synchronization Server 9, Version 9.5 - Series 1630
    • MaxExchange Synchronization Server 9, Version 9.5 Hot Fix 1 - Series 1641
 
  How well did this answer your question?
 
100% 0%   
Back
  Back to Search Results