Maximizer > Support > Knowledge Base Search New - Searching Tips Disclaimer
 Answers 
   
  Help  
Search Results
Related Answers
Product

  
Category

    
Search Text (optional) Search Tips? 
   
Search by      Sort by

Powered by RightNow Web
  Reference #  
061003-000042
  Product  
Maximizer
  Maximizer 9 and older
  Category  
Patches-Downloads
  Date Updated  
10/12/2006 03:31 PM

 Print  Print Answer
  
  Maximizer 9 Service Release 1
  Question
 

This document provides information about Maximizer 9 Service Release 1 - Series 1633. This service release includes the fixes from all previous Maximizer 9 software updates; which are:

  • Maximizer 9 - Series 1604
  • Maximizer 9 Hot Fix 1 - Series 1609
  • Maximizer 9 Service Pack 1 - Series 1618
  • Maximizer 9 Hot Fix 1 for Service Pack 1 - Series 1625

This service release resolves the following issues:
  1. Table User-Defined Fields Sort Order
    When a database was converted from Maximizer 8 to Maximizer 9, table user-defined field items no longer appeared sorted alphabetically.


  2. Improvements and Support Added for Products
    Maximizer 9 was updated to include the following:
    • Improvements to Microsoft Fax services and support for Microsoft Fax printing.
    • Support and improvements for Novell GroupWise 7
    • Support and improvements for Lotus Notes 7


  3. Maximizer Shut Down When Using Mandatory Field
    When the Close Date field for opportunities was a mandatory field, as specified in Preferences, Maximizer would shut down if the field was left blank when saving an opportunity.


  4. ACT! 2005/2006 and ACT! Premium for Workgroups 2005/2006
    The following issues occurred in ACT! 2005/2006 and ACT! Premium for Workgroups 2005/2006:
    • When importing data from ACT!, phone labels were not imported.
    • Appointments imported from ACT! appeared one hour ahead of the scheduled appointment in ACT!. For example, an appointment booked for 1:00 PM in ACT! appeared to be scheduled for 12:00 PM in Maximizer.
    • If an appointment for a Contact had a blank Regarding field in ACT!, the import of appointments process stopped, causing any remaining appointments for the Contact to not be imported. Although this no longer occurs, note that appointments with blank Regarding fields are not imported.


  5. Backup and Restore from Floppy Disk
    When performing a backup of Maximizer 8 data and restoring to Maximizer 9 through a data conversion from a floppy disk, the Address Book did not contain any data.


  6. Sorting in the Company Library
    Documents and notes created in a version of Maximizer prior to version 9 were sorted separately from documents/notes created in version 9; the later version documents/notes were sorted underneath the documents/notes created with earlier version of Maximizer rather than in alphabetical order.


  7. Templates Not Sent to Address Book Entries
    When a template using a Microsoft Word macro was created and sent out to a group of Address Book entries using a mail merge, only the first entry in the list would receive the email. The template was also sent to the entry multiple times.


  8. Saving in Edit Mode Caused a Shut Down
    Under certain circumstances, saving an Address Book entry in Edit mode caused Maximizer to shut down.


  9. Maximizer Dialog Box Remains Open
    When printing a Column Report to email, the Maximizer dialog box (Sending Report to Email System) remained open.


  10. Outlook Task Synchronization
    Outlook task synchronization is now supported in Maximizer.


  11. Foreign Characters in User ID Report
    When printing a User ID report to Microsoft Word or HTML format, foreign characters appeared in the report.


  12. Date Comparison Issue in OrderDesk
    When adding new orders or when importing a .MEC file (ecBuilder email order file), OrderDesk stopped responding.
  Answer
 

RESOLUTION

IMPORTANT NOTE:
It is important to apply this service release to all computers running the above versions of the software. Running this service release and a previous version of Maximizer 9 on the same network, may result in corruption of your Address Book(s).
  • You must be logged into Windows as an administrator to install this service release.
To download and install this service release using Live Update:
  1. In Maximizer or Administrator, select Help > Maximizer Live Update.
  2. Select the update to download and install (Maximizer 9 Service Release 1).
  3. Follow the on-screen instructions.
  4. Note: Maximizer 9 Service Release 1 will be available from the Live Update Server starting 11:00 AM PT November 2, 2006.

Alternatively, you may apply this service release manually by following the below instructions:
  1. Close all applications.
  2. Click the link below to download Maximizer 9 Service Release 1.
  3. Open Windows Explorer and browse to the service release file (MAX9SR1.exe).
  4. Double-click the file.
  5. Follow the on-screen instructions.

To download this service release, please click on the link below:
Maximizer 9 Service Release 1 – Series 1633

To view the readme for Service Release 1, click on the link below:
Readme for Maximizer 9 Service Release 1 – Series 1633

APPLIES TO

Maximizer 9 - Series 1604
Maximizer 9 Hot Fix 1 - Series 1609
Maximizer 9 Service Pack 1 - Series 1618
Maximizer 9 Hot Fix 1 for Service Pack 1 - Series 1625
 
  How well did this answer your question?
 
100% 0%   
Back
  Back to Search Results