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Reference # |
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| 060303-000078 |
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Product |
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Maximizer
Multiple Versions |
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Category |
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| Patches-Downloads |
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Date Updated |
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| 03/08/2006 05:09 PM |
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 Print Answer
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Hot Fix 2 for Maximizer Enterprise 9 Service Release 1 |
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Question |
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This document describes issues addressed in Maximizer Enterprise 9 Hot Fix 2 for Service Release 1 - Series 1609.
This hot fix applies to the following versions, either of which must be installed before installing this hot fix:
- Maximizer Enterprise 9 Hot Fix 1 for Service Release 1 - Series 1605
- Maximizer Enterprise 9 Service Release 1 - Series 1552
This hot fix contains all fixes from Maximizer Enterprise 9
Hot Fix 1 for Service Release 1 - Series 1605. To view the
list of issues addressed in this hot fix, please see the following Knowledge Base article:
Hot Fix 1 for Maximizer Enterprise 9 Service Release 1
IMPORTANT NOTE for MaxExchange Remote users who have not
installed Maximizer Enterprise 9 Hot Fix 1 for Service
Release 1 - Series 1605:
You must install Maximizer Enterprise 9 Hot Fix 2 for
Service Release 1 before upgrading your Maximizer
Address Book to version 9. Otherwise, the upgrading
issue described in the release notes for Hot Fix 1 for
Service Release 1 will not be resolved. However, all
other issues described below are resolved by this
hot fix, even if this hot fix is installed after
upgrading the Address Book.
For more information about this issue, please refer to
the following Knowledge Base article:
Hot Fix 1 for MaxExchange Synchronization Server 9 Service Release 1
To install this hot fix, you must be logged into Windows as
an administrator. Install this hot fix on the server first,
and then install it on the workstations.
You can also install this hot fix in a mixed-mode
environment, where the server hosting the Address Book is
running Maximizer Enterprise 9 Hot Fix 2 for Service
Release 1, but the machines connecting to the Address Book
may be running any of the following versions:
- Maximizer Enterprise 9 Service Release 1
- Maximizer Enterprise 9 Hot Fix 1 for Service Release 1
- Maximizer Enterprise 9 Hot Fix 2 for Service Release 1
All issues described below have been resolved.
- When upgrading from Maximizer Enterprise 5, 6, 7, or 7.5 (Pervasive) to Maximizer Enterprise 9 (Pervasive),
alphanumeric user-defined field values longer than
40 characters would be truncated to 40 characters after
upgrade.
To resolve this issue, you must install this hot fix
BEFORE UPGRADING YOUR MAXIMIZER ADDRESS BOOK TO VERSION
9. (Other issues described in this hot fix are resolved
by this hot fix, even if this hot fix is installed after
upgrading the Address Book.)
For more information about this issue, please refer to
the following Knowledge Base article:
Conversion Truncates AlphaNumeric UDF Data at 40 Characters
- When moving a Contact Address Book entry to a different
Company or Individual Address Book entry, if the Contact
had related records in the Custom_Child table, those
Custom_Child records would be deleted instead of being
kept with updated Client_Id and Contact_Number.
- On Customer and Partner portals, a date comparison
error occurred, which caused the following error message
to appear:
This portal is currently either not enabled or is set
for use with an invalid Maximizer Address Book.
Administrators should modify their configuration file
to enable. Try to login again later.
- When the Maximizer Enterprise 9 import utility attempted
to import a table user-defined field item that didn't
already exist in the target Address Book, it would create the new item. However, if the item contained more than 30 characters, it would create the item in the target Address Book whether it already existed or not, resulting in duplicate items. This issue applies to importing text-format files only, such as tab-delimited or comma-separated values (.csv) import files.
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Answer |
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Apply this hot fix to all computers running either of the
following versions:
- Maximizer Enterprise 9 Hot Fix 1 for Service Release 1 - Series 1605
- Maximizer Enterprise 9 Service Release 1 - Series 1552
RESOLUTION
Install it on the server first, and then install it on the workstations.
Note: If during the installation of this hot fix a Cannot stop Windows Management Instrumentation service message appears then see the following article for detailed instructions to take: Cannot stop Windows Management Instrumentation service, please stop it manually!
To download and install this hot fix automatically using Live Update:
- In Maximizer or Administrator, select Help > Maximizer Live Update.
- Select the update to download and install (Maximizer Enterprise 9 Hot Fix 2 for Service Release 1).
- Follow the on-screen instructions.
Note: Maximizer Enterprise 9 Hot Fix 2 for Service Release 1 will be available from Live Update Server starting 11:00 AM March 14, 2006.
If you are not installing the hot fix automatically using Live Update, follow the instructions below.
To install this hot fix:
- Close all applications.
- Click the link below to download Hot Fix 2 for Service Release 1.
- Open Windows Explorer and browse to the hot fix file (ME9SR1HF2.EXE).
- Double-click the file.
- Follow the on-screen instructions.
To download this hot fix, please click on the link below:
Maximizer Enterprise 9 Hot Fix 2 for Service Release 1 - Series 1609
To view the readme for Hot Fix 2, click on the link below:
Readme for Maximizer Enterprise 9 Hot Fix 2 for Service Release 1 - Series 1609
APPLIES TO
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Maximizer Enterprise 9 Hot Fix 1 for Service Release 1 - Series 1605 |
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Maximizer Enterprise 9 Service Release 1 - Series 1552 |
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