Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-08 00:00:00', 0, 0, 0, 0, 0, 1, 0, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-08 00:00:00', 1, 0, 0, 0, 0, 0, 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:189
In Fcn.:stats_update_faq
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO incident_stats (ref_no, faq_date, faq_hits, interface_id) VALUES ('011016-000000', '2010-09-08 00:00:00', 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:solved.c
Line:68
In Fcn.:solved_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:UPDATE incidents SET solved_count = solved_count + 2, access_time = '2010-09-08 18:35:29' WHERE ref_no = '011016-000000'
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:573
In Fcn.:sql_execute
Called Fcn.:SQLExecute() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Answer
 
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  Reference #  
011016-000000
  Product  
Maximizer
  All Articles
  Category  
Miscellaneous
  Date Updated  
03/10/2007 12:24 PM

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  Maximizer Documentation Correction
  Question
  This article provides information on documentation corrections for Maximizer and Maximizer Enterprise.

Maximizer Enterprise 9.5 Maximizer Enterprise 9 Customization Suite
  Answer
 

Maximizer Enterprise 9.5

  • Default single-user license

    In the Administrator's Guide v9.5, the opening paragraph of the Installing Licenses section (page 90 for Microsoft SQL version or page 67 for Pervasive version) states that "Maximizer comes with a default single-user license." and that "...if you have the default single-user license and want to upgrade to eight licenses, you need a new PLN for seven users only, and you can apply it in addition to the original single-user PLN."

    The above statement is incorrect for Maximizer Enterprise installations; it is only valid for Maximizer (retail) installations. For Maximizer Enterprise installations, there is no default single-user license.

Maximizer Enterprise 9

  1. Employee Portal for Wireless PDAs:

    Page 250 of the Maximizer Enterprise User's Guide incorrectly states that Opportunities can be added via the wireless portal. Opportunities can only be viewed via Employee Portal for Wireless PDAs.


  2. Customization Suite – DatabaseHook:

    The DatabaseHook allows a third-party COM object to track add, edit, and delete actions for Client, UDF, Note, and Opportunity records.

    The DatabaseHook feature was removed from the Maximizer Enterprise 9 and 9.5 Customization Suite documentation, for technical reasons, but is now supported with Maximizer Enterprise 9 Service Release 2 (and later) and Maximizer Enterprise 9.5 Service Release 1 (and later).

    Click the link below for a PDF document. This document is appropriate for Maximizer Enterprise 9 Service Release 2 and Maximizer Enterprise 9.5 Service Release 1.


    The document is provided in PDF format and requires Adobe Acrobat Reader software to view. If you do not have the Adobe Acrobat Reader, it is available from http://www.adobe.com/support/downloads/main.html.

    If you wish to download the document, right-click on the link and choose the Save menu option (e.g. in Internet Explorer, this option is Save Target As).

  3. On page 294 of the Customization Suite - API Guide v9.5, it states that a valid window parameter for the ActivateWindow function is 'Campaign'.

    This is incorrect, the 'Campaign' value is not supported for Maximizer Enterprise v9.5.

    Calling ActivateWindow with 'Campaign' will result in a GetLastError of -100 (Invalid parameter 1 passed).

APPLIES TO

• Maximizer Enterprise 9
• Maximizer Enterprise 9.5
 
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